Question 1

What is PhysicalMania.com

Accepted Answer

PhysicalMania.com is a modern physical game label by Piko Interactive and Partners. It was formed with the purpose of releasing their extensive video game IP list and other titles physically without the struggles of getting a publisher.

Question 2

How are you any different than other physical game publishers?

Accepted Answer

The main reason PhysicalMania.com was launched was to work on fixing industry wide problems with the physical game releases for independent titles. Our aim is to have better communication and faster turn around with a wider regional distribution (USA, Mexico, and Europe).

Question 3

How many games a year do you plan to release?

Accepted Answer

Our goal for 2025-2026 is to concentrate with 1 new modern release every Quarter. and grow it to no more than 3 releases every quarter.

Question 4

How long after preordering should I expect my item to ship?

Accepted Answer

We aim to produce, assemble and start fulfillment no later than 90 days after preorder period ends.

Question 5

Can I cancel my preorder?

Accepted Answer

Yes, you may cancel your pre-order at any time during preorder period or during production period.

Question 6

Do you offer Free Shipping?

Accepted Answer

Yes we offer Free shipping in orders of $120.00 or more that are shipping to the following countries:

United States, United States Territories, & Armed Forces
United States Minor Outlying Islands
Mexico
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
France
Germany
Greece
Hungary
Ireland
Lithuania
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
United Kingdom

Question 7

Does your products pricing already include VAT/TAX/IVA?

Accepted Answer

Sort Of! the prices you see displayed on our website will show a VAT of 4.5% (Andorra) for certain regions at check out.

For USA and Mexico, orders will be delivered by the USPS as a last mile method. So, they will not be considered international imports. No Sales TAX or IVA will be charged.

For European orders, some country's customs office may ask you to pay for VAT. If that is the case please do so and send us the receipt so we can refund you or give you credit on our website.

However, instances where you are charged VAT to deliver are less than 7% in countries inside the European Union.

For the UK we will not charge you any sort of VAT, but you will responsible to clear it with customs.

Question 8

Do you distribute your games in Canada?

Accepted Answer

Although you can order from Canada on our website, and we would fulfill the order from here.

We encourage you to shop our games at https://videogamesplus.ca/

Video Games Plus Canada will act as our official and exclusive distributor for Canada.

Question 9

Do you plan to make more units of your titles or are they truly limited?

Accepted Answer

Although, we are not a limited game company, some titles will have limited edition versions. However our plans are to not-overproduce and only re-print in a case by case scenario. (Game Anniversary, scalping control, etc) We plan to produce only the minimum quantity required by the platforms.

Question 10

Where is my order coming from?

Accepted Answer

We have set up shop in Andorra. Andorra is landlocked country in between France and Spain.

Question 11

What is the average transit times once my order has shipped?

Accepted Answer

Due to import/export laws we need to ship orders in country batches. We aim to ship weekly to any major market country (Germany, France, Spain, UK, etc).

We ship with Correos of Spain

For orders coming from the USA and Mexico. The times are a bit different but still quite fast.

For USA - We ship a consolidated carton with the orders ready to go to our US warehouse. This package usually arrives no later than 10 business days. And then it is delivered to the USPS to deliver the last mile. There is no extra cost for this, and it will be included in the quote shipping costs at check out.

For Mexico - We ship the order items to the USA warehouse where later they are cross bordered into Mexico. In Mexico they are immediately packaged and shipped with a logistics carrier (We do not use Correos de Mexico).

Free Shipping on $120+ Orders US/EU/MX/UK

Frequently asked questions