top of page
Frequently asked questions
General
Yes we offer Free shipping in orders of $120.00 or more that are shipping to the following countries:
• United States, United States Territories, & Armed Forces
• United States Minor Outlying Islands
• Mexico
• Belgium
• Bulgaria
• Croatia
• Czech Republic
• Denmark
• France
• Germany
• Greece
• Hungary
• Ireland
• Lithuania
• Malta
• Netherlands
• Norway
• Poland
• Portugal
• Romania
• Slovakia
• Slovenia
• Spain
• Sweden
• Switzerland
• United Kingdom
Sort Of! the prices you see displayed on our website will show a VAT of 4.5% (Andorra) for certain regions at check out.
For USA and Mexico, orders will be delivered by the USPS as a last mile method. So, they will not be considered international imports. No Sales TAX or IVA will be charged.
For European orders, some country's customs office may ask you to pay for VAT. If that is the case please do so and send us the receipt so we can refund you or give you credit on our website.
However, instances where you are charged VAT to deliver are less than 7% in countries inside the European Union.
For the UK we will not charge you any sort of VAT, but you will responsible to clear it with customs.
Due to import/export laws we need to ship orders in country batches. We aim to ship weekly to any major market country (Germany, France, Spain, UK, etc).
We ship with Correos of Spain
For orders coming from the USA and Mexico. The times are a bit different but still quite fast.
For USA - We ship a consolidated carton with the orders ready to go to our US warehouse. This package usually arrives no later than 10 business days. And then it is delivered to the USPS to deliver the last mile. There is no extra cost for this, and it will be included in the quote shipping costs at check out.
For Mexico - We ship the order items to the USA warehouse where later they are cross bordered into Mexico. In Mexico they are immediately packaged and shipped with a logistics carrier (We do not use Correos de Mexico).
bottom of page
